What we are building next

Per-tenant model refitting (Scale)

Scale customers can supply their own labeled history, accounts that churned and accounts that did not, and Churnora fits a version of the model on their data. The shared behavioral cohort is the starting point; your history sharpens it. The coefficients update. The factors remain inspectable.

Available to Scale customers in the current beta.

Score history charts

A timeline of each account's churn score over the past 12 weeks, so you can see whether risk is rising, falling, or flat. An account that has been climbing for six weeks tells a different story than one that spiked last week. Both need a different play.

Slack alerts for band changes

When an account crosses from watch to at-risk, or from at-risk back to healthy, Churnora posts a message to a channel you configure. The alert includes the account name, the new band, and the top factor that moved it. No dashboard required to catch the change.

Native integrations: Stripe, HubSpot, Segment

Connect your billing, CRM, or analytics source directly and Churnora pulls the behavioral data automatically. No CSV export, no column mapping, no weekly re-import. Scoring runs on a schedule you set and the ranked list updates without anyone touching it.

Seat-level risk inside an account

An account-level score obscures the story when one team is healthy and another has gone silent. Seat-level signals show which users inside an account are active and which are not, so the play can target the right people rather than the account in aggregate.

Expansion signals

The same behavioral features that predict churn also predict readiness to expand. An account with growing seat utilization, rising feature breadth, and no support escalations in 90 days is a different conversation than a save play. We will surface these alongside the at-risk list, clearly labeled.

Cohort views by plan and segment

Aggregate churn risk by plan tier, signup cohort, industry, or any segment in your data. Useful for spotting that your annual Growth accounts are healthy while your monthly Free-to-paid converts are struggling, and knowing which problem to fix first.

API for scores and factors

A REST endpoint that returns the current score, band, and top factors for any account in your book. Ship the risk signal into your own CRM, your own data warehouse, or your own internal tooling. Planned for Scale. Versioned from day one.

Multi-workspace for agencies

A single login that manages multiple client books, with separate scoring runs, separate exports, and separate billing per workspace. Built for retention consultants and agencies that manage more than one subscription product.